Spectrum Services
Services

All systems are web-based. These applications are used to enhance the University’s business processes, provide summarized and detailed data that is easily accessible through inquiries, queries and reports, and maintain a reliable and secure database.
The Financials System, better known as ‘Spectrum Plus’, consists of the General Ledger, Commitment Control, Accounts Payables, Asset Management and Purchasing modules. ONEUSG Connect is comprised of HR management, time and attendance, and benefits administration. Panther Mart consists of Higher Markets and Total Supplier Management.
Our primary services include System Support and Maintenance, Training and Security/Workflow Access.
System Support and Maintenance
- Perform 2nd tier software and data error resolution
- Troubleshoot Spectrum, Panther Mart, ONEUSG Connect
- Perform software testing for applications, GSU modifications, interfaces and setup & configuration changes
- Maintain interface between ONEUSG Connect and other campus systems (i.e. person registry, financial aid, etc.)
- Maintain interface between Spectrum, Panther Mart and other campus systems (i.e. person registry, financial aid, etc.)
- Open, Track and Resolve Help Tickets submitted by users
- Work with Shared Services representatives to resolve problems
- Work as a liaison between users and the technical team to resolve issues
- Maintain Data Integrity between tables and ledgers
- Develop reports and complex queries for user
- Evaluate business processes and recommend business process improvements
- Assess new data needs and requirements
Security/Workflow Access
Also, the Spectrum Office sets up and maintains Department and Project Workflow. Workflow is the online approval routing for transactions such as purchase requisitions, payment requests, travel authorizations and general ledger journals. Workflow approval enables these transactions that are initiated by Requestors/End Users, to be routed through the system to pre-defined Approvers. Employees can be assigned a 1st or 2nd level of approval for department workflow or assigned a 1st, 2nd or 3rd level of approval for project workflow. A workflow request must be completed and must have the appropriate signatures before employees are assigned a level of approval.
Travel Overview Training
The Disbursements Office has opened registration for its Wednesday, March 12, 2025, travel session that starts at 11:30 am. This two-hour engaging presentation will cover the below topics:
Travel Overview
Overview of the travel process
- Highlights of travel policy changes
- Travel expenses directly billed to GSU [air, car]; directly paid by GSU [hotel]
- Use of the Contracted Statewide travel agency
- How To Demos for Domestic - InState and Out of State- Per Diem Lookup
- Completing Travel Expense Statement - Before You Go travel links/resources
Travel Team moderators will attend to the chat, so feel free to ask questions during the presentation and we will answer them in real time.
Click the link below to register:
We recognize that this session will be attended by those who play various roles in the travel process [traveler, admin, approver, etc.], therefore our intent is to provide enough information that serves as an introduction or refresher to each participant. As always, we welcome specific requests for travel sessions tailored to your needs… for your department… for your travelers… for your admins. Contact [email protected] to schedule a supplemental/detailed session on a related topic of your choice.
NOTE: Can’t make this one? Look for April’s announcement soon.
If you have any questions, please email [email protected].
Safe travels,
Travel Team
Office Location
Citizens Trust Bank Building
Suite 430
75 Piedmont Avenue
Atlanta, GA 30303
Office Hours
Monday-Friday,
8:30 a.m.-5:15 p.m.
Mailing Address
Spectrum Office
Georgia State University
P.O. Box 3961
Atlanta, GA 30302-3961
Inter Office Mail
Spectrum Office
P.O. Box 3961
Contact Help Desk @404-413-4357 or [email protected] for problems using the Spectrum System (Logging in, Error message, etc.) The problem will be routed to the appropriate person.