Processes and Procedures
As an employee of Georgia State University, you are required to set up and maintain an accurate direct deposit account to receive payroll payments.
You may receive your first paycheck as a physical check, but then you MUST complete the direct deposit set up. You can view the policy here: Board of Regents Direct Deposit Policy
To complete the direct deposit set up, please login to your OneUSG Connect account. If you need assistant contact the Payroll Office.
All paystubs are electronic; no paper paystubs are issued with direct deposit transactions. You can view and print your electronic direct deposit advice in the employee self-service portal under the pay tile and then selecting the desired pay statements.
Detailed instruction can be found here: How to Set Up Payroll Direct Deposit.
If an employee has been overpaid, contact Payroll Services as soon as possible. Often, an overpayment can be corrected by recalling the direct deposit or stopping the pay check, and then re-issuing a corrected pay transaction.
Payroll Services will work with the employee to make sure that the correction is made in a way that does not expose the employee to overdrawn bank accounts or other hardship.
If a pay check or direct deposit transaction cannot be reversed, Payroll Services will work with the Bursar's office to set up a receivable account that will need to be paid within 30 days by the employee. Payroll Services will inform the employee that such an account has been created as well as send documentation on payment options and methods.
If an employee has a missing payment, they need to fill out a Timesheet with Historical Edits, signed by both employee and supervisor, and submit to Time and Absence Team at [email protected]. The missing payment will be added to the next paycheck.
Stop payments will be processed for one of the following reasons:
- Payroll Services has to pull back (place a stop payment) on a direct deposit.
- Employee has not received their paycheck in the mail. Pull backs/stop payments on direct deposits can only be done within 5 business days of the pay check date, and require an email be sent to [email protected] detailing the reason for the request.
- If Payroll Services has to pull back (place a stop payment) on a direct deposit, a replacement check will be scheduled on the next off-cycle check processing date after all monies have been returned to Georgia State University. Monies pulled back from a direct deposit can take up to a week to be returned
Welcome to the Online Clearance Form webpage. The Clearance Form is used to help Faculty and Staff employees return borrowed equipment and pay outstanding fines when ending employment. To access the Adobe Sign form, you need to login with your campus ID and password.
Instructions for Clearance Form and Process
Log In: 404-413-4357
Payroll Questions: 404-413-3360
For questions about equipment and fines, please contact the area directly
Panther Card: 404-413-9508
Key Control: 404-413-3233
8:00 a.m.-4:45 p.m.
One Park Place South
Email: [email protected]
Georgia State University
P.O. Box 3982
Atlanta, GA 30302